We are currently looking for a front desk Secretary!
Qualifications
- Customer Service: 1 year (Preferred)
- Bilingual (English & Spanish)
Full Job Description
Medical office looking for an individual who can schedule appointments, collect co-payments, and respond to patient calls , knowledge of insurance & the ability to verify insurance and benefits a plus. Medical office experience preferred but not required. Bilingual preferred but not required.
PLEASE ONLY APPLY IF YOU:
- Work well under pressure
- Are willing to work as a team, be a team player
- Follow direction
- Are comfortable with a heavy phone load
- Are comfortable in a fast-paced environment
- Are comfortable wearing many hats (multi-tasking)
RESPONSIBILITIES
- Greet patients at front desk as they sign in.
- Answer main office phone line. Direct telephone calls to appropriate section for assistance. Take messages as required.
- Arrange and schedule medical appointments and determine patient eligibility for services. Relay general instructions to patients, or makes referrals to other sections.
- Obtain, update, and file medical records as needed.
- Organize and research patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Perform other administrative and clerical duties in support of the medical care and operational support.
- Conduct end-of-day process at close of business and resolve any delinquent or pending appointments in computer system
Job Type: Full-time
Schedule
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English & Spanis
Work Location:
- One location
Work Remotely:
- No